Privacy Policy – Bridgewalk Design Limited Introduction Welcome to the privacy policy of Bridgewalk Design Limited. This document outlines how we handle and protect personal information. Please note that we may update this privacy policy periodically by publishing revised versions on our websites. This policy applies to individuals' personal information and does not encompass data related to companies and other organizations. We take the privacy of your personal information very seriously and will use it in accordance with the current data protection laws in the UK and the guidelines outlined in this policy. How We Receive Your Information We may obtain information about you through various channels, including: • When you directly contact us, typically through our website, whether it's to inquire about our products and services, apply for them, or make other types of requests. • From our carefully selected business partners who offer products and services under our brands. • Occasionally, we may receive information from third parties who have the lawful authority to share data about you. Using Your Information We utilize the information we receive, whether from you directly, third parties, or through observing your interactions with our products and services, for a range of purposes, including but not limited to: • Providing or managing information, products, and services that you have requested. • Identifying you when you reach out to us. • Conducting general administrative tasks. • Improving the quality of our products and services. • Detecting and preventing fraud and money laundering. • Recovering outstanding debts. • Carrying out analysis and customer profiling. • Identifying other products and services that might be of interest to you, as well as informing you about them (more details below). We do not share your data with third parties except in the following cases: • When requested to provide information for legal or regulatory purposes. • When we are involved in ongoing or future legal proceedings. • When we are selling one or more of our businesses and may transfer our rights under any customer agreement we have with you. • When preventing fraud or loss, which may involve sharing your data with Fraud Prevention Agencies. If any of these organizations are located outside of the European Economic Area, we ensure that they commit to providing the same level of protection for your information as required in the UK. Informing You about Our Products and Services We may use your information to contact you with news related to Bridgewalk Design Limited, which may be of interest to you. Additionally, we might conduct market research occasionally. Communication methods include postal mail and phone calls. If you provide us with your prior consent, we may also contact you via email, SMS, and other electronic means. You can opt out of receiving marketing communications from us regarding our products and services. This can be done by ticking the appropriate box when providing your information on our website or by contacting us at 0121-707-2492, via email at info@bridgewalkdesign.co.uk, or in writing to Bridgewalk Design Limited Ltd, Unit 2, Grand Union House, Acocks Green, Birmingham, B27 6SN. If you had previously opted out but now wish to hear from us regarding news on products and services, you can also contact us using the provided address or telephone number. We will only send you marketing communications by email or other electronic means if you have given us your explicit agreement to do so. For instance, we may inform you that providing your email address indicates your agreement to receive marketing emails. If you grant your agreement and later decide to opt out, you can easily do so by clicking the unsubscribe link in our marketing emails or by contacting us anytime using the provided address or telephone number. Our Website We make every effort to maintain the security of our website. However, we ask you to understand that when you transmit your information to us through our website or when you request us to send confidential information via email, the security of the internet and email communications over the internet may not be completely guaranteed. Consequently, we cannot be held responsible for any loss or unauthorized interception of information transmitted via the internet, as this is beyond our control. Our website may contain links to other websites not operated by Bridgewalk Design Limited. Typically, these links lead to our suppliers, who may possess more pertinent information about products you're interested in. It's crucial to note that our privacy policy is applicable solely to our website, https://www.bridgewalkdesign.co.uk. We bear no responsibility for the content, privacy practices, or security of other websites. Providing Information to Us When providing information on behalf of someone else, you affirm that you have received their permission and that they are fully aware of the contents of this privacy policy, with no objections to us processing their information in line with this policy. You are responsible for promptly informing us of any changes in your details, such as a change of address. You also have the right to request corrections for any inaccuracies in the information we hold about you. If you would like to inquire about the information we have about you or for any of these purposes, please contact us using the address provided below. Contact Us Should you have any questions or concerns about this privacy policy, please reach out to us in writing at Bridgewalk Design Limited Ltd, Grand Union House, Acocks Green, Birmingham B27 6SN. This comprehensive privacy policy explains how Bridgewalk Design Limited collects, uses, and safeguards personal information, ensuring transparency and adherence to privacy regulations.
